We accelerate legal business performance . 

PeopleView Legal Business Advisors

We leverage people to fuel growth and improve business performance

Client Frameworks to Increase Client Retention at Law Firms

Critical Client Management for Law Firms

Client Acquisition & Client Retention

Understanding Client needs and firm capabilities for each Client-type increases Client Acquisition and Client Retention.

PeopleView Legal Business Advisors develops custom Client-personas and apply models and frameworks to better understand real Client needs and how to best align the firm to properly service each Client.

We create a lifecycle map for each Client-persona to illustrate touch points and primary activity service points and actions required by the firm to properly service each Client.

Client-Service Models & Frameworks

Understanding Client needs and aligning firm capabilities to meet those needs increases Client Service.

We develop custom Client-personas and apply models to better understand real Client needs and how to best align the firm to properly service each Client.

We create a lifecycle map for each Client-persona to illustrate touch points and primary activity service points and actions required by the firm to properly service each Client.